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When breaking bad news, keep it simple

  • By Alan Knott-Craig
  • August 18, 2017

You have to fire an employee.

Cancel a supplier contract.

Report losses to shareholders.

Whatever it is, keep it straight and simple.

Don’t beat around the bush, don’t sugar-coat it.

Don’t make excuses, don’t fiddle faddle around the facts.

Say what you have to say, then keep quiet.