leadership/people

  • October 29, 2022
  • Alan Knott-Craig

What motivates people to perform?

Fear. Very effective for speed, not so effective for innovation. How do you create fear? Anger. Shouting. Swearing. Ruthlessness. Heartlessness. Innovation can’t happen because the innovators of the world do

  • June 26, 2016
  • Alan Knott-Craig

Entrepreneurs fire nice people nicely

  Its easy getting rid of assholes. Not so easy firing nice people.   But sometimes a nice person has to go, and the only question is “How?”   Rule number

  • June 20, 2016
  • Alan Knott-Craig

Entrepreneurs stay clear of slackers

  “Some cause happiness wherever they go; others whenever they go.” -Oscar Wilde   “Slacker” is the term given for sociopaths, incompetents, and rotten apples that wriggle their way into

  • May 18, 2016
  • Alan Knott-Craig

Entrepreneurs accept mistakes, expect loyalty

  Your staff and partners can make mistakes. No one is perfect. Accept there will be speed bumps and help your people to recover and learn.   But never accept

  • February 16, 2016
  • Alan Knott-Craig

Entrepreneurs make staff happy

  I had the privilege of working with Clelland Kruger for over three years at iBurst.   Clelland was the HR director in that time and was key to us

  • January 9, 2016
  • Alan Knott-Craig

Entrepreneurs avoid the wrong staff

  You should always try to not hire staff. Staff bring headaches and overheads.   Sometimes you simply must bring on help. You can’t do everything yourself or be everywhere

  • December 14, 2015
  • Alan Knott-Craig

Entrepreneurs don’t hire people

  Hiring staff can be quite gratifying to the ego. “All these people work for ME!”   Successful entrepreneurs understand the need to keep staff numbers to a minimum. Here’s

  • September 22, 2015
  • Alan Knott-Craig

Entrepreneurs get angry because the coffee is cold

  Every business starts small. When your business is small its easy to micromanage. But when you grow it becomes impossible to be on top of everything, and so you must

  • August 31, 2015
  • Alan Knott-Craig

Entrepreneurs build committed teams

    The committed player takes calls at all hours, and always returns them ASAP. The uncommitted player only takes calls when it suits him and never returns calls.  

  • August 25, 2015
  • Alan Knott-Craig

Entrepreneurs build trusting teams

  “Try not. Do or do not. There is no try.” Yoda   Respect, or the lack thereof, is the foundation of the culture of a company. In our company we