Pick one thing, do it.

Too many choices? Don’t know which direction to go? Which job to pick? Which idea to chase? The worst choice you can make is no choice. So don’t procrastinate. Pick one thing, and go for it. Pick the thing you love doing the most. The love will get you through the hard times. Without the…

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Just because he’s not your friend, doesn’t mean he’s your enemy.

It’s so easy to say, “If you’re not with me, you’re against me.” What does this achieve? Best case, it states the obvious. Worst case, it makes an enemy of someone who would have been a neutral. Just because someone disagrees with your view, doesn’t make them an enemy. Instead of launching a war, just accept it…

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Get in your car and go and make it happen

Its easy to sit at your laptop and send emails or fantasise over spreadsheets. Emails and spreadsheets don’t make anything happen. If you really want something, get in your car and go and get it. Want to buy a gold mine? Get in your car and visit the owner. Want your customer to pay you?…

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How to deal with the fear of losing your pet rabbit

Did you ever have a pet rabbit? A lovable creature that gave you joy whenever you saw his cute face? If you did, then you know the fear of losing your rabbit. The dread of getting home to find him gone, or worse, eaten by an eagle or mongoose or jackal. There is only one…

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Win the heart, not the brain

Emotions win, not reason. Forget about the rational arguments, the scientific rationale. Appeal to emotions. Appeal to the heart. Greed, fear, love, passion, patriotism, lust, whatever. If you want to win the argument, win the crowd. To win the crowd, with their emotions. Emotions win, not reason.

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When breaking bad news, keep it simple

You have to fire an employee. Cancel a supplier contract. Report losses to shareholders. Whatever it is, keep it straight and simple. Don’t beat around the bush, don’t sugar-coat it. Don’t make excuses, don’t fiddle faddle around the facts. Say what you have to say, then keep quiet.

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High energy + low energy = low energy

When high energy folks interact with other high energy folks, then both energies go up.When high energy folks interact with low energy folks, the high energy person loses energy, but the low energy person stays the same: low energy.When low energy folks interact with low energy folks, they both remain low energy.High energy + high energy…

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Assume nothing. Repeat everything.

Do you think your team knows how your company makes money? Do you think your team knows how many people’s lives your company impacts positively? Do you think your team knows what your company rules are for dealing with colleagues and customers? Think again. Most people don’t have your history. Most people don’t know what you…

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Don’t stress about stuff that hasn’t happened yet

Worried your customer will cancel the contract? Worried you won’t raise sufficient funds? Worried your product won’t work? Worried interest rates will rocket? Don’t worry about stuff that hasn’t happened. You’ll only stress yourself twice. First when you worry about it. Second when it actually happens. By all means, plan for negative scenarios. But don’t dwell…

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Use price as a strategy, not a differentiator

Competing on price is a race to the bottom. Don’t do it. The only times you should apply lower pricing are: a) Hooking customers for other products that are more profitable (cross-subsidization) b) Driving competition out the market with the intention of pushing prices up once you have a monopoly. In other words, discounted pricing is a…

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Be humble

When you’re tasting a little bit of success, it’s easy to start letting arrogance creep in.Beware.Arrogance kills. It blinds you to learning from other people.It alienates partners, staff and customers.It attracts the wrong kind of people, ie: arrogant people.It masks insecurity.It makes enemies.No matter how successful you become, always remind yourself of how lucky you’ve been, and how many…

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Don’t be a loser

Success is not about winning. It’s about not losing.In other words, its not about increasing your odds of winning. It’s about reducing your odds of losing.There is one simple way to reduce the probability of failure.Go the extra mile.In everything you do, do a little more than expected.Need to prepare a proposal? Format it, add page numbers, spellcheck,…

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